The College has a "No Refund Policy"
You can take out cancellation insurance. Information on a company that offers this insurance is available here http://www.cancelsure-insurance.co.uk. We do not endorse any one supplier and there are other insurers who offer this service. You may already be covered under an existing insurance policy.
Right to cancel
You have the right to cancel the contract for the course for which you have enrolled provided you do so within 14 days of payment for the course, but only up to 48 hours before the start date. The cancellation period will expire after 14 days. To exercise the right to cancel, you must inform us of your decision to cancel the contract by a clear statement sent to us by:
Effects of Cancellation
If you cancel the contract in accordance with your cancellation rights as set out above, we will provide you with a refund of all monies paid by you under the contract. The College is unable to make refunds for absence due to medical conditions, changes to work commitments or other reasons for not being able to attend the course as a part or a whole.
The College will refund in full if we close a course. If the College closes a course and is unable to arrange a suitable alternative, you will receive a full refund (if applicable). Refunds Where possible we will make the refund using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise. If the value of your refund is less than £10.00 you will be refunded with a college voucher, all other refunds will be refunded by your original payment method. Where the original payment method cannot be used, refunds will be made by cheque.
First Session Guidance
Courses marked with the symbol G include a first week guidance session. Your enrolment will not be confirmed until you have attended this session. If, after discussion with your tutor, you decide that the course is not suitable, you may cancel your enrolment on that course or transfer to a more suitable course (subject to availability). If you cancel your enrolment you will be entitled to receive a full refund, provided we receive your notice of cancellation within 7 working days of the first week guidance session and you do not attend any further sessions of that course.
A transfer to another course is only possible if requested within two weeks from the course starting; providing you meet the new course entry requirements, there are spaces available and the new tutor agrees. Transfers are only possible to a course in the same academic year. There will be an administration fee of £15 per transfer requested by a student. You cannot transfer your place to anyone else.
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